Terms of Membership & Membership Agreement:
The following is the Membership Agreement between The Rocket Marketing Group (“We” and “Us”) and the person enrolled with Tripaway. You are urged to read the Terms & Conditions of Membership agreement carefully and to communicate any questions that may arise to Us via our the Contact Us page.
Membership Benefits:
As a Member of Tripaway, You are entitled to discounts and/ or other benefits on products and services offered by participating suppliers (“Benefits”).
Membership Term:
By enrolling with Tripaway You are agreeing to adhere to the Terms of Membership as detailed in the Terms of Membership agreement. Subject to an annual payment that will be debited from the specified billing source. Annual Membership payment is usually £69.95, but may vary with specific promotions. If we are unable to bill your specified billing source, you agree to provide an alternative billing source or pay us by cheque. We reserve the right to increase or decrease the enrolment fee for each Renewal Membership term effective upon renewal of your Membership. Your Annual Membership will be automatically extended for a further 12 months at a recurring transaction fee equal to your initial annual payment. If We are unable to bill your specified billing source, You agree to provide an alternative billing source or pay Us by cheque.
Renewal Membership:
We will send You a letter or e-mail reminding You of your Membership renewal 21 days prior to your Annual renewal date, explaining the renewal procedure and Renewal Membership cost. Unless You notify Us that You wish to terminate your Membership before your Renewal Membership is due to renew, the renewal payment will be automatically charged to your original billing source. If We are unable to bill your specified billing source, You agree to provide an alternative billing source or pay Us by cheque. We reserve the right to increase or decrease the fee for Membership effective upon renewal of your Membership. For your cancellation rights, please see Cancellation of Renewal Membership below.
Use of Membership:
Your Membership is non-transferable. You will promptly advise Us if You become aware of any unauthorised use of your Membership.
Disclaimer of Liability:
You agree that We are not responsible or liable for any of the Benefits provided by participating providers and if You have any claims relating to any of these Benefits, You will only claim directly against the providers of the Benefit. Any such claim will be subject to and governed by the provider’s Terms and Conditions which You should read carefully. WE MAKE NO WARRANTIES EXPRESSED OR IMPLIED, INCLUDING THE WARRANTY OF SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY OF THE MEMBERSHIP BENEFITS OR RELATED INFORMATION PROVIDED TO YOU. ROCKET UK LTD’S LIABILITY SHALL NOT EXCEED YOUR CURRENT MEMBERSHIP FEE AND UNDER NO CIRCUMSTANCES SHALL ROCKET UK LTD BE LIABLE TO YOU FOR INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES. These terms do not affect those of your statutory rights. We reserve the right to eliminate, add, change and substitute Benefits and participating providers without notice to You. We assume no responsibility for the payment of, or contribution to, any use or sales tax, which taxing authorities may impose and such taxes, to the extent, shall remain your sole responsibility or that of the provider of the Benefits, as the case may be.
Entire Agreement:
This Agreement contains all of the Terms and Conditions of Membership, and representations, promises or agreements concerning the Membership not included in this Agreement shall not be effective or enforceable. If any of the terms of this Agreement shall become invalid or unenforceable, the remaining terms shall not be affected.
Governing Law:
This Agreement shall be governed by and construed in accordance with English law, and both You and Us accept the exclusive jurisdiction of the English courts.
Use of Your Personal Information and Data Protection:
In the interest of keeping You informed and up to date about our products and services, We may occasionally forward information to You regarding specific Rocket Marketing Group products and promotions that are related to your membership. If You would prefer not to receive information of this kind, please write to Us or call your Customer Experience Team on 01273 647934. We will respond to your request within 21 days and confirm that your details have been updated. Your personal data including e-mail contact details will be shared with our Hotel Promotions Partner, Hotelogical, for the purposes of administering Your membership and to keep you informed of Hotel promotions related to Your membership. The Rocket Marketing Group and Hotelogical will not share your details with any other 3rd parties, and your data is only used for promotions that are related to your membership.
Hotel Promotions:
Tripaway is operated by The Rocket marketing Group. All hotel promotions and offers are administered in partnership with Hotelogical who are responsible for publishing the hotel offers only. For full Terms and Conditions on the offer please see here: www.hotelogical.com/terms-and-conditions
All offers are subject to availability and all bookings have to be accessed via the Tripaway website. Offers may be removed at any time and prices are subject to change. Tripaway cannot be held responsible for any other promotional offers the participating hotels may run.
Cancellation:
From date of purchase you are protected by a 21 day refund policy. On day 22 from the date of purchase, no refund is available. If you wish to cancel your Membership, please call our Customer Experience Team, on 01273 647934. These rights are in addition to your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
All written correspondence should be addressed to: The Rocket Marketing Group, Tripaway, PO Box 5141, Brighton, East Sussex, BN50 9SZ.
Registered in England No. 429 44 00. Vat No. 782 513 620.
Registered Address: Mocatta House, Trafalgar Place, Brighton, BN1 4DU